WMS Coordinator

Location: Sun Prairie, WI 

Department:  Operations

Key Duties and Responsibilities: This list of responsibilities is not all inclusive and may be expanded to include other duties and responsibilities required to meet the ongoing needs of the organization.

  • Work as a liaison between sales staff and WMS Operations lead to solve shipping errors and other WMS-related needs in a timely manner.
  • Work on any sales order that is in a pick file and needs to be changed per sales team member’s request
  • Collaborate with buyers on items that are no longer stocked in branch to ensure they are marked as non-stock and the dedicated locations are cleared.
  • Utilize the dashboard to identify latest items coming into branch that will need a storeroom and/or a dedicated location assigned.
  • Maintain adequate inventory on blank labels, RMA labels, cart, and unit tags.
  • Run Sync Dump (comparison report) daily to ensure WMS and Agility inventories stay aligned. Investigate and address any items that are identified on the report.
  • Resolve RFN Alerts, email, and WMS issues in a timely manner to ensure correct inventory and fulfillment of orders. 
  • Work with WMS Operations Lead to address emails and issues effectively and efficiently. 
  • Maintain records on all WMS equipment on Amerhart One Drive Files. 
  • Collaborate with and be open to explore ideas presented by warehouse/operations staff. 
  • Maintain an open line of communication with the WMS Director. This includes supporting continuous improvement ideas and execution.

Personal Attributes and Skills

  • Strong initiative, initiative-taker with a continuous-improvement mindset
  • Strong verbal and written communication skills
  • Ability to establish and maintain effective working relationships in a cross-functional team environment.
  • Working knowledge and techniques associated with organizing and setting priorities.


  • High School Diploma
  • Technical knowledge of lumber and related product lines a plus.
  • Prior Warehouse Management System (WMS) experience a plus.